AI Chat for Internal Documents
Query your internal documents through an intelligent chat interface, with contextualized and sourced answers.
A quality procedure exists in three versions in the document management system, a technical specification runs to forty pages, and the framework agreement with a subcontractor is sitting in an inbox from 2021. The site manager closing his files at seven in the evening, or the HR assistant who needs to quote the right clause, has no time to reopen ten files to find one paragraph.
Fasfox builds document chat systems that cite their source rather than improvising a summary, and that recognise when the corpus does not allow a clear answer.
A warranty clause spread across a document system, folders and inboxes
In a mid-market industrial firm, useful information sits across a poorly indexed document system, project folders, and attachments buried in email. A simple question, which version of the specification is current, which warranty clause applies to this site, means opening several documents and comparing modification dates. The time lost repeats itself for every file, every week, for everyone who needs the same answer.
A corpus is never as clean as it looks in a demo
A document chat performs well on a clean corpus, with current files and no contradictions. A company with ten years of history has duplicated versions, scanned PDFs, and documents that were never formally retired. The real risk lies in displayed confidence: the system answers assuredly even when the source should have been excluded. This flaw does not show up in a demonstration. It surfaces weeks into real use.
The source is shown, the check stays quick
The chat retrieves the relevant passages and produces an answer grounded exclusively in the extracts it displays alongside that answer. On a contractual clause or a regulatory decision, the reader checks the extract before acting. That check remains theirs; the system only makes it quicker to carry out. When the corpus contains nothing conclusive, the chat says so plainly, which is the behaviour that keeps trust intact once daily use begins.
Clean up the corpus before switching on the chat
Before building anything, each family of documents needs a named owner and a clear rule for which version wins when two contradict each other. Without that, the project amounts to indexing disorder more quickly. This is often where we advise waiting: clean up and govern the corpus first, connect the chat afterwards.