Automatic Document Classification and Routing
Many processes rely on receiving and processing incoming documents: invoices, contracts, forms, administrative files, or correspondence.
Fasfox designs artificial intelligence solutions that automatically classify these documents and route them to the right processing workflows upon receipt.
When documents pile up
Incoming documents arrive through various channels: email, portal, scan, or manual deposit. Their nature varies greatly and requires quickly identifying their type, priority, and appropriate processing workflow.
Without automation, this sorting phase relies on repetitive manual actions, causing delays and routing errors.
Why manual sorting becomes a bottleneck
Manual classification depends on sometimes implicit rules and knowledge of internal processes. Misidentifying a document type or its recipient can delay processing, generate back-and-forth exchanges, and harm service quality.
When volumes increase, this operating mode becomes difficult to maintain.
Fasfox’s approach to classification and routing
Fasfox develops artificial intelligence solutions capable of analyzing document content upon receipt. The AI identifies their nature, context, and key information to determine the right processing workflow.
Documents are automatically classified, tagged, and routed to the right tools or contacts according to defined rules. The solution adapts to document typologies and existing processes.
How it works in practice
- Incoming documents are collected from existing channels.
- Artificial intelligence analyzes their content and type.
- Classification is applied automatically.
- The appropriate processing workflow is identified.
- Documents are routed to the right tools or teams.
- Processing is tracked and monitored.
Operational benefits
- Reduced document processing times
- Decreased sorting and routing errors
- Lightened manual workload
- Better traceability of document flows
- Smoother and more reliable processes
Situations where this solution is particularly relevant
- High volumes of incoming documents
- Multiple reception channels
- Processes requiring validation workflows
- Need to make processing more reliable and faster
Deployment and integration
Fasfox deploys this solution by integrating with existing document management tools and workflows. Classification and routing rules are configured according to business needs and evolve with usage.
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